



Meet Our Agents

Jill Hiatt
Owner
INDIANA | Hi! I am the owner of Hiatt Magical Vacations. In 2016 and after visiting Walt Disney World over 15 times, 5 Disney Cruises, 10 Royal Caribbean Cruises, and a trip to Europe I decided it was time I help others plan vacations! We love to vacation as a family and create life-long memories together. Planning vacations is a passion of mine and I love to see others making memories with their families. We continue to visit Disney destinations, All Inclusive resorts and Cruise regularly to stay up to date on all the improvements and changes, so I can be sure to give my clients accurate information. I am confident that my team and I can plan the most magical vacation for you and family that you will remember for years to come. Thank you for choosing Hiatt Magical Vacations!

Tania DeFrancisco
Agent
ILLINOIS | My love for Disney started as an adult and quickly turned into an obsession! Experiencing Disney magic is one of the best feelings ever! I love being able to help families plan their own magical vacations so that they can enjoy it for years to come. I’m dedicated to learning all of the new things that Disney vacations have to offer so that I can help my clients create new memories. Are you ready to book your MAGICAL vacation with me?
My complimentary services include: Resort selection, Theme Park recommendations, Dining reservations, Tips/Tricks to maximize your time, Discount monitoring and ONE-OF-A-KIND concierge level and personalized attention you won't find anywhere else!
Let me take away the stress of planning a vacation so you can pack your bags and have an amazing time!
If Disney is not your thing, that's okay! - let's find out what is! I also have booking experience with Universal Parks & Resort Vacations, Royal Caribbean cruises and All-Inclusive destinations (Family Friendly and Adults Only). There is no such thing as a one size fits all vacation. Let's work together to find that perfect getaway!


Lori Martinez
Agent
NEW YORK | I am from Staten Island, New York. I am married and a mother to two wonderful kids Gianna and Anthony. I along with my family have a major passion for Disney. Our home includes all things Disney. Becoming a travel planner for Hiatt Magical Vacations has been one of the best decisions I have ever made. It allows me to share my passion and knowledge of Disney with all of my clients.


Amira Hayes
Agent
INDIANA | Traveling has always been a passion of mine. It opens a whole new world of adventure and culture that I can’t get enough of. I have been fortunate enough to travel to many places around the world. From cruises, to all-inclusive and everything in between, my experiences will help me plan your next adventure. I specialize in everything Disney, Universal, all major cruise lines, and Middle Eastern travel. I have been a Travel Advisor with Hiatt Magical Vacations for 5 years and love helping so many families plan their dream vacations!


Amanda Barnes
Agent
OHIO | My husband, daughters and I live in Central Ohio. I started with Hiatt Magical Vacations in 2018. My first trip to Disney was in 2012 and I was hooked after that. We have been every year since... sometimes twice a year. I would have to say that our most magical trip was September 2016 when we were selected as family of the day to open Magic Kingdom!! As well as planning Disney vacations, I am able to help my clients book trips anywhere around the world. Family trips, girlfriend’s getaways, a romantic couple’s trip or a cruise – I love knowing that I can assist in helping others make new memories & I look forward to helping you and you family book yours!


Liz Coyle
Agent
NEW JERSEY | I have 15+ years experience planning meetings and travel for companies and individuals. I love helping families make magical memories on their vacations! Since I was young I’ve loved all things Disney and now I get to share that love with my two daughters! We enjoy singing Moana songs together and planning our next Disney trip!!

Kelly Ricke
Agent
TENNESSEE | Hi! I reside in Chattanooga, Tennessee with my husband and two young children. I specialize in Disney destinations, Universal Orlando and all major cruise lines! With a background in Conference & Event Planning, I'm hyper-organized and love to plan vacations you'll remember forever. Let's chat about your dream getaway! **Certified Cruise Consultant**

Shannon Allred
Agent
TENNESSEE | Hello! I'm Shannon and I reside in Knoxville, TN with my two teenage sons. I specialize in Sandals & Beaches resorts, all inclusive resort vacations, luxury destinations, select cruise lines, Alaska, Costa Rica, Universal parks and Disney destinations. I have a passion for travelling and planning vacations. I continue to visit multiple destinations throughout the year to research and discover the best of the best for my clients. I'm committed and excited to help plan your next vacation and create long lasting memories for you and your family and friends for years to come! Let's get started today!


Sara Sharpe
Agent
MICHIGAN | “Life is either a daring adventure or nothing at all.” -Helen Keller This is the motto we have lived by for as long as I can remember! The travel bug bit me hard when I was young and we haven't stopped exploring yet! From the Swiss Alps to the Ethiopian countryside to fishing boats in Seward, Alaska and desert exploration in Saudi Arabia we have been lucky to learn, love and explore all the places we have. Then there is Disney! All things Disney hold a special place in my heart and you are never too old to feel the magic! From Aulani in Hawaii to Tokyo Disney, I can help you plan it all! I have many unique travel experiences under by belt and know that I can help you plan your next dream getaway - whatever it is! Can't wait to share the magic with you!


Telina Behrns
Agent
TENNESSEE | I live in Middle Tennessee. My love for Disney started as a child with many thanks to my family. Disney movies were, and still are my favorite to watch! My first trip to Walt Disney World was as a young teenager with my parents and brother and I've been hooked ever since. Since then I have brought my family back many times along with taking our first cruise on Disney Cruise Line! We have also traveled to many locations other than Disney including Cozumel Mexico. Being a travel planning specialist is a true passion of mine and I love planning the perfect vacation for my clients. It makes me excited for my clients to embark on a vacation that will create memories for years to come. I would love to help you plan the vacation of your dreams today!


Lori Diemer
Agent
INDIANA | Hi! I live in Fishers, Indiana with my husband and 2 young daughters. I have always had a love for all things travel and enjoy taking trips of all kinds. I have lots of experience in Disney planning as well as all-inclusive destinations. Through my extensive research and personal travel experiences, I love finding a vacation that my clients will love and enjoy. My favorite part about travel is the memories that are created and cherished for a lifetime with each trip. I would love to work with you to put together your dream vacation!



Liesl Robinson
Agent
FLORIDA | Though I currently reside in the sunshine state, I’m a northeasterner, born and raised in Maryland, and having lived throughout the northeastern U.S. as a young adult. I have a true passion for travel, always planning my next big adventure or revisiting familiar places. This passion for travel carries forward to my clients as well, in helping them plan memorable experiences with their loved ones. I specialize in Disney Destinations, Universal Orlando, all major cruise lines, domestic beach vacations, all-inclusive resorts in the Caribbean and European travel. Having a 20+ year background in event management, has made me super-detail oriented and organized, so I can provide my clients with exceptional service while planning their next magical moments – wherever that may be!

Nancy Slowik
Agent
WISCONSIN | Hi! I’m Nancy and I love planning things that make people happy, make them smile and that create amazing memories. I also love all things Disney and vacations. As a travel agent, I get to combine it all to create vacations that leave lasting memories. As a stay-at-home mom to two amazing kids with multiple food allergies and medical needs, I know the stress of planning, well just about anything! But a well-planned trip means less stress, more fun, and lasting memories of all we get to do! As a homeschooler, I also know that sometimes vacations are the perfect opportunity to work in a little educational fun and I have some great tricks on doing that! Details are important to me - whether it’s something simple like finding character experiences that will make your kid's eyes light up or pulling off a surprise fireworks cruise (which I highly recommend!), you can be sure that we will create a magical vacation together!

Shawna Valenta
Agent
NEW YORK | I’m a wife, mom of 4 (ages 2-6) and recently left life as a pharmacist to spend more time at home. I LOVE to travel, but it’s probably safe to say that I love the planning and hunt for great deals even more! My husband has his private pilot’s license, but we can only travel so much so it was a no-brainer for me to start helping others plan vacations and create memories they’ll never forget!! My obsessions are cruising, Disney and all-inclusives, as they each have different elements my family and I love, but we’ve been many places (before and after kiddos) and I’m always up for the challenge of exploring and researching new places!



Shelby Knopp
Agent
KENTUCKY | Hey Y'all! My name is Shelby! I'm from a small town in Kentucky where my roots are planted deep and where my love for travel bloomed. Family vacations were a huge part of my childhood- particularly Disney. With over 20 visits to Disney world it was time to start helping others discover the magic. I am excited to share my pixie dust with friends and families to help them create lifelong memories of their own. Besides Disney- I have a deep love of the great west- Wyoming, Big sky country, Colorado - just a few of my favorites! I have also started the chapter in my life where I am traveling with my own kids. My goal is to become proficiently trained in traveling with Children and Traveling with children with special needs. I look forward to helping you plan your next Great Adventure!


Marie Bublitz
Agent
WISCONSIN | Hi! My passion for travel and world adventure began when I was a child, in awe of my grandparents' many trips around the world. Their inspiration has led me to my own many great adventures to Europe, Mexico, the Caribbean and more! I continue to travel regularly so I can best advise my clients with first-hand experience. I love researching and planning trips, and I would be honored to help you plan your next getaway! I will make sure every detail is in place so you can relax and enjoy making memories with loved ones! I can't wait to help you plan your next adventure, relaxing family vacation, or luxurious romantic getaway. I specialize in all-inclusive vacations to Mexico and the Caribbean, select cruise lines, and getaways for couples and families!

Lori Ellis
Agent
FLORIDA | "Never get so busy making a living that you forget to make a life" -Anonymous- My love for the outdoors influenced my desire to travel and seek adventure. My family and I have been annual pass holders to Disney, Universal Studios and Busch Gardens. We have also visited many of the other parks and attractions that Florida has to offer. My family has had many wonderful experiences while building lifelong memories. As a parent of a special needs daughter, the thought of navigating the parks was initially overwhelming. Through trial and error, however, I've become very versed in what the parks have to offer for those families requiring additional accommodations. My hope is that my experience and passion for planning can be shared to help you and yours create the memories that become stories and legacies for generations to come!


Inge Werts
Agent
GEORGIA | Hi y'all! My name is Inge (ing ga) and I reside just outside of Atlanta, Georgia with my husband and two teenagers (one on the Autism Spectrum). We're often referred to as "The Disney Family". Some of our absolute favorite vacations have been spent in the parks, at Aulani (Disney's Hawaii Resort), and onboard Disney's amazing cruise ships! My areas of expertise are theme parks, cruising, and special needs travel. I am a Certified Autism Travel Professional and would love to help more families like mine travel the world and understand the accommodations available to them. "Today's special moments are tomorrow's memories" -Genie

Adriane Myers
Agent
INDIANA | Hello! My name is Adriane and I live in Noblesville, IN with my husband and two boys. My husband and I have always loved to travel and have been on several cruises, Florida, Mexico and France. Now that we have kids we still travel with them and watching them see the ocean or being on a cruise for the first time is amazing to watch. I would love to help you plan your dream vacation! I specialize in all-inclusive resorts for couples or families, cruises, honeymoons, and France. I can't wait to help you plan your next adventure.



Angie Hough
Agent
INDIANA | Hello! I am from Zionsville, Indiana. My love for travel began in college while I studied Tourism Management at Indiana University, Bloomington. After graduation, I spent 13 months living in southern Germany working as a civilian with the Department of Defense. While living there, I traveled to nearly every European country. I've visited over 25 countries on 4 continents, including Europe, Asia and Africa. My goal is to make it to all 7 continents in the next 10 years. I specialize in domestic and international family vacations and couples getaways. I love to plan cruises, all inclusive resort vacations, and custom European trips. When I'm not planning vacations or traveling, you'll find me baking or staying busy with my husband and 5 children.



Nicki Haines
Agent
INDIANA | Hi! I live in Lafayette, Indiana with my husband and daughter. I am also blessed with 2 adult sons and 2 grandsons. Theme parks and cruising are my jam! My love for Disney started as a very young child. I was born and raised in Florida and Walt Disney World was a short drive allowing for visits regularly. As my own family grew, so did my love for Disney. Viewing the magic through my children’s eyes is a feeling I will cherish forever. I strive to make sure my clients experience the same magic. Experiencing Disney first hand over the years has given me the experience and knowledge to create a stress free and memorable vacation. I have a second love in my life. CRUISING! You can count on me to answer all your questions and plan a relaxing cruise on Royal Caribbean, Virgin Voyages, Celebrity and Norwegian Cruise Lines. I am passionate about all travel including domestic destinations. The US is full of beauty and experiences right in our own backyards. Allow me to do the meticulous planning while you sit back and make the memories that will last you a lifetime. Let’s chat about your next adventure!

Tim Baty
Agent
INDIANA | Hello my name is Tim, I live and work from Muncie Indiana and have been traveling for many years. My Husband and I have been on over 10 Royal Carribean Cruises, and have spent 5 years visiting Aruba. Our Family of 4 love to travel and make memories that will last a life-time. Whether it is a short weekend trip or a 14 Day trip on a ship or Island. Let me help you.



Mercedes Field
Agent
GEORGIA | I grew up in the suburbs of Atlanta and I currently reside in Jefferson, GA with my husband and two bonus children. I visit Disney World at least five times a year with emphasis on visits during the three Epcot festivals. My fondest memories of Disney were the 3-day trips my parents took me on when I was a kid. These trips were short but they were amazing. I grew up with a desire to see and experience more than just my hometown. Since 2008, I have travelled internationally at least once a year and have made it a point to travel with my parents at least once a year as well. I have experience with solo travel, couples travel, and family travel. I would love to help you build your magical vacation to make everlasting memories.



Stephanie Peters
Agent
ILLINOIS | Hello! I grew up in West Des Moines, Iowa and now live in South Elgin, Illinois with my husband. I am a typical 90s kid who was obsessed with all things Disney. That passion transferred into my adulthood as I was a princess party performer for several years and now a travel agent! I want to allow my families to have magical moments woven into their vacations while not stressing about the planning aspects. I am a Certified Autism Travel Professional and have helped numerous neurodivergent families plan magical vacations. I look forward to traveling more in the future and hope to be able to help you plan an amazing vacation with your little ones! **Certified Autism Travel Professional**


Angie Mier
Agent
INDIANA | Hi, I’m Angie! I live in Anderson, Indiana and am a lover off ALL things Disney! My son and I have made many lifelong memories at the Happiest Place on Earth, and I’d love to help you plan a trip you’ll remember forever! Besides, Disney, I specialize in all Orlando Vacation destinations, including Discovery Cove, SeaWorld, and Universal Studios.



Kelsey Mack
Agent
ILLINOIS | Hi! I live in Algonquin, IL with my husband and our 3 beautiful girls. I have loved Disney since I was a little girl. I really have a passion for Disney. My husband and I just love everything about it. We even had our honeymoon at Walt Disney World and did a few of the tours. It was amazing! My goal is to make sure my clients have the best time at a Disney destination. I will be with you from the beginning until you get home. Or even after if you want to learn more about Disney! I love talking about Disney no matter what. My services are completely complimentary. They will include everything you need for your trip!



Lathan Stuart
Agent
INDIANA | My name is Lathan Stuart and I am a teacher in Central Indiana. My passion is to travel, and my wife and I are Disney World Annual Passholders who have been over 15 times together since getting married in 2016. I am always looking to share my knowledge and joy of travel with others. With so much to do and see, we continue to go back! As I always tell my friends and family, "you tell me what you want to do on vacation and I'll tell you where you can find it at Walt Disney World".




Jennifer Tobison
Agent
INDIANA | I live in Noblesville, Indiana with my husband and 3 kids. I have loved traveling since I was young when my family took road trips all over the United States. As I have gotten older, my travels have expanded all over North and South America with my favorites being warm weather locations such as the Dominican Republic, Mexico, Costa Rica and of course Disney World. One of my favorite things about traveling is learning about new cultures and traditions with my kids while making lasting memories. I would love to use my years of experience in travelling to help you and your family plan special vacations to amazing places whether in the United States or beyond.


Nikkole Journey
Agent
INDIANA | “It is good to have an end to journey towards, but it’s the journey that matters in the end." - Ursula K. Le GuinWith Journey as a last name, it only makes sense to become a travel agent!I took my very first trip to Europe when I was 7...by myself to visit my dad who was stationed in Denmark. I have loved travelling ever since. My destinations usually involve a beach, with Belize as my favorite. Let me help you create memories that will last a lifetime!



Hannah Hiatt
Agent
INDIANA | Hi there! I live in central Indiana and have been traveling all my life. I’m currently enrolled in Florida International University working toward a Bachelors in Hospitality with a focus in Travel and Tourism. I have been to Disney World 20 plus times and have been on 10 cruises(Disney Cruise Line, and Royal Caribbean Cruise Line). I would love to help you plan the most magical vacation ever!




Melissa Cruea
Agent
INDIANA | While I love the cornfields of Indiana, I REALLY love getting out of them. I thrive in the sun and on the beach, and specialize in All-Inclusive travel, including Adults Only trips, to Mexico and the Caribbean. However, I enjoy traveling to new places throughout the US and internationally, including Cruising, and have traveled to England and Australia as well! I'm so grateful that my passion for travel has turned into an opportunity to help plan and encourage others to travel, too. Excited to help you plan the Best. Trip. Ever!




Stefanie Ciro
Agent
GEORGIA | Hi there! I grew up in Cleveland, Ohio, met my husband while living in Chicago, Illinois and now reside in Atlanta, Georgia with my 2 rescue dogs. When I am not working as an analyst, I am traveling or planning the next trip. Whether it is DIsney, heading to the mountains in my RV, or with passports in hand, adventure is calling and I am listening! Making magic for my clients is what I strive for. Contact me for all things Disney and Viking Cruises; it's all in the details and I am here to help.




Cassie Roncancio
Agent
ILLINOIS | Hi there! My name is Cassie and I'm from Lake Zurich, Illinois, where I currently live with my husband and two young boys. I love to travel, especially to new places, but one place I never get tired of going back to is Disney World! I've been there with my family several times and have also been there on adult-only trips. I look forward to sharing all the tips, tricks and ideas that I’ve learned from the years of traveling to Disney, as well as from the extensive training I’ve recently gone through for both Disney and Universal. I am very detail-oriented and organized, and I love to plan! So with that being said, I am so excited to share my expertise and provide exception service when helping families create their next adventure, stress-free.

