Meet Our Agents

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Jill Hiatt

Owner

INDIANA | Hi! I am the owner of Hiatt Magical Vacations. After visiting Walt Disney World over 15 times, 5 Disney Cruises, 10 Royal Caribbean Cruises, and a trip to Europe I decided it was time I help others plan vacations! We love to vacation as a family and create life-long memories together. Planning vacations is a passion of mine and I love to see others making memories with their families. We continue to visit Disney and Cruise regularly to stay up to date on all the improvements and changes, so I can be sure to give my clients accurate information. I am confident that my team and I can plan the most magical vacation for you and family that you will remember for years to come.

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Tania DeFrancisco

Agent

ILLINOIS | My love for Disney started as an adult and quickly turned into an obsession! Experiencing Disney magic is one the best feelings ever! I love being able to help families plan their own magical vacations so that they can enjoy it for years to come. I’m dedicated to learning all of the new things that Walt Disney World has to offer so that I can help my clients create new memories.

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Amber Paul

Agent

INDIANA | I am a full time working mother of a 3 year old girl and a 7 year old boy. My love for Disney started 10 years ago when my husband and I did the land and sea package for our honeymoon!! We love the parks and we are one Disney cruise away from platinum!! I am not just a regular mom, I am a Disney mom!!

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Lori Martinez

Agent

NEW YORK | I am from Staten Island, New York. I am married and a mother to two wonderful kids Gianna and Anthony. I along with my family have a major passion for Disney. Our home includes all things Disney. Becoming a travel planner for Hiatt Magical Vacations has been one of the best decisions I have ever made. It allows me to share my passion and knowledge of Disney with all of my clients.

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Amira Hayes

Agent

INDIANA | Traveling has always been a passion of mine. It opens up a whole new world of adventure and culture that I can’t get enough of. I have been fortunate enough to travel to many places around the world. From cruises, to all-inclusive and everything in between, my experiences will help me plan your next trip. Disney specifically holds a special place in my heart. Disney is more than just a theme park. It is truly a place where you forget all your worries and experience the magic no matter your age. There’s anticipation and excitement like nothing else in this world. And best of all you are creating ever lasting memories. It is an honor to work with families to help them create their dream vacation.

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Amanda Barnes

Agent

OHIO | My husband, daughters and I live in Central Ohio. I started with Hiatt Magical Vacations in 2018. My first trip to Disney was in 2012 and I was hooked after that. We have been every year since... sometimes twice a year. I would have to say that our most magical trip was September 2016 when we were selected as family of the day to open Magic Kingdom!! As well as planning Disney vacations, I am able to help my clients book trips anywhere around the world. Family trips, girlfriend’s getaways, a romantic couple’s trip or a cruise – I love knowing that I can assist in helping others make new memories & I look forward to helping you and you family book yours!

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Liz Coyle

Agent

NEW JERSEY | I have 15+ years experience planning meetings and travel for companies and individuals. I love helping families make magical memories on their vacations! Since I was young I’ve loved all things Disney and now I get to share that love with my two daughters! We enjoy singing Moana songs together and planning our next Disney trip!!

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Katie Surfleet

Agent

INDIANA | Katie Surfleet is a life long Disney fan, adventure seeker, and she loves to explore and travel to new and exciting destinations! Her favorite type of vacation is a Disney Cruise, because of the above and beyond service, top notch entertainment, delicious dining options and the ability to easily explore an array of destinations at each port of call where the ship docks!

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Kelly Ricke

Agent

TENNESSEE | Hi! I reside in Chattanooga, Tennessee with my husband and two young children. We live and breathe all things Disney, our dog is even named Daisy! When not dipping my toes in the sand on Castaway Cay or hanging out at Disney World with Mickey and Minnie, I'm a part-time photographer and full-time mom. With a background in Conference & Event Planning, I'm hyper-organized and love to plan vacations you'll remember forever. Let's chat about your dream getaway!

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Shannon Allred

Agent

TENNESSEE | Hello! I live in Knoxville, Tennessee. I love being able to help families plan vacations. I have been a Disney Fan my entire life! My first visit was to Disneyland in California when I was 2 years old. Since then I have visited Disneyland in California over 20 times and Walt Disney World in Florida over 25 times. I have had the pleasure to travel on the Disney Cruise Line to the Bahamas, Caribbean and Alaska. I have also travelled to Hawaii and Germany. Being a travel planning specialist is a true passion of mine and I love to create the perfect vacation for clients. I continue to travel multiple times a year with and without my family to stay up to date with all of the improvements, changes, new attractions, experiences and resorts at Walt Disney World in Florida and more. It gives me great joy and happiness to help families create a magical vacation full of memories for years to come. I was previously an Army Nurse so I take great pride in helping military members travel with their loved ones. I also travel with a special needs family member, so I understand the struggles, obstacles and worries when traveling with someone who requires extra care and time. I would love to help your family create a magical vacation.

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Pam Wheeler

Agent

TENNESSEE | Hi- I live in Spring Hill, Tennessee with my amazing husband Carter. I am a proud mama of boy/girl twins and have passed my love of Disney and travel on to them! I work in special education during the school year, but have a passion for planning the most magical of vacations and I would love to help you! My family travels to the Disney parks several times each year and we enjoy spending a day riding rides at the parks, some of our favorites are Splash Mountain, Thunder Mountain, Pirates of the Caribbean and Seven Dwarfs Mine Train. We love resort hopping on the monorail and snacking on mini corn dogs at Casey's Corner while watching the parades go by! In addition to many trips to the parks (Disney World and Disney Land) we've taken several cruises with DCL- Nothing beats an afternoon on Castaway Cay! I'd love to help you plan a magical vacation.

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Laurie Ellison

Agent

OHIO | I have loved all things Disney since childhood! I made my first trip to Walt Disney World at age nine and have continued to visit one to three times per year since then. I have also been on 11 Disney cruises and made a trip to Disneyland. Over the years, I have not only planned all of my trips, but also helped countless friends in planning magical Disney vacations. I am so excited to now have the opportunity to help others plan and book their Disney vacation! I will utilize my knowledge and experience to help you plan a magical Disney vacation.

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Kaitlin Rodgers

Agent

NEW YORK | Hi! I’m from Stony Brook, NY. I’m married to my best friend, Kevin and together we have a beautiful daughter name Charlotte Jo. We are a Disney family! I first visited Disney when I was 4 years old and fell in love with it ever since. My husband and I have visited the parks over a dozen times together! We became annual Passholders in 2016 and have loved every second of being one. Disney has become a huge part of my life, as it’s the place where my husband proposed to me and the first place my daughter ever vacationed to! Planning vacations is one of my favorite things do. I can’t wait to help you plan your most magical vacation yet!

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Megan Miller

Agent

INDIANA | Hi! My husband and I pastor a church in Indiana and in our spare time we travel. I once told our three daughters, “Girls, I’ll never be the birthday party mom but you’re in luck because I’m the vacation mom!” We decided early on to make travel a part of our family tradition. Whether we’re going on a car trip to explore the beautiful USA or visiting the Happiest Place on Earth, Disney World, we’re making memories together. I love to listen to my clients and help them plan a trip that will be unforgettable!

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Sara Sharpe

Agent

MICHIGAN | “Life is either a daring adventure or nothing at all.” -Helen Keller This is the motto we have lived by for as long as I can remember! The travel bug bit me hard when I was young and we haven't stopped exploring yet! From the Swiss Alps to the Ethiopian countryside to fishing boats in Seward, Alaska and desert exploration in Saudi Arabia we have been lucky to learn, love and explore all the places we have. Then there is Disney! All things Disney hold a special place in my heart and you are never too old to feel the magic! From Aulani in Hawaii to Tokyo Disney, I can help you plan it all! I have many unique travel experiences under by belt and know that I can help you plan your next dream getaway - whatever it is! Can't wait to share the magic with you!

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Gia Callari

Agent

NEW YORK | My love for Disney began as a small child when we took our first family vacation to Walt Disney World. The moment I stepped onto Main Street and seen the iconic Cinderella’s Castle staring back at me, I was forever changed. Now I am fortunate to be able to help create magical moments like this for others. My husband and I are self proclaimed Disney addicts, with 3 princesses and two Disney dogs; Mickey and Liberty Belle. We have made numerous trips to Walt Disney World and Universal Orlando, having stayed at almost every property on site! Along the way we have learned so many valuable tips and tricks that I would love to share with you, including traveling with special needs family members. My passion is to help plan magical moments for your family, starting with finding you the best deal on Disney, Universal or any other amazing destination you choose. I love being able to take the stress out of the planning process, allowing you to focus on the MOST important details - relaxing, enjoying and creating lasting memories with your loved ones. Contact me today so we can get started making those magical dreams a reality for you and your family. Adventure is out there...let’s plan your dream vacation together!

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Mandy Leverenz

Agent

INDIANA | “Every adventure requires a first step.” – Alice, Alice In Wonderland. I am a graduate of IUPUI with a B.S. in Tourism, Conventions and Event Management. I have worked in the hospitality world for 11 years and have most recently joined the Hiatt Magical Vacations team! Not only do I love Disney, I love planning memories that will last a lifetime. I have a true passion for travel and am thrilled to have this opportunity to help you plan your next adventure!

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Stephanie Goffinet

Agent

INDIANA | Hi! I fell in love with Disney magic over 25 years ago on my first Walt Disney World vacation! After visiting close to 40 times, I became an Annual Passholder and even chose to have my wedding in the happiest place on earth! My passion is helping families, couples and friends plan a magical vacation with memories that last a lifetime. I am committed to helping make your dreams a vacation reality!

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Lori Diemer

Agent

INDIANA | Hi! I live in Fishers, Indiana with my husband and 2 young daughters. I have always had a love for all things travel and enjoy taking trips of all kinds. I have lots of experience in Disney planning as well as all-inclusive destinations. Through my extensive research and personal travel experiences, I love finding a vacation that my clients will love and enjoy. My favorite part about travel is the memories that are created and cherished for a lifetime with each trip. I would love to work with you to put together your dream vacation!

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Telina Behrns

Agent

TENNESSEE | I live in Middle Tennessee. My love for Disney started as a child with many thanks to my family. Disney movies were, and still are my favorite to watch! My first trip to Walt Disney World was as a young teenager with my parents and brother and I've been hooked ever since. Since then I have brought my family back many times along with taking our first cruise on Disney Cruise Line! We have also traveled to many locations other than Disney including Cozumel Mexico. Being a travel planning specialist is a true passion of mine and I love planning the perfect vacation for my clients. It makes me excited for my clients to embark on a vacation that will create memories for years to come. I would love to help you plan the vacation of your dreams today!

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Anna Barker

Agent

IDAHO | Hi! I live in beautiful Meridian, Idaho with my husband and daughter. I caught Disney fever very early on, and my love of all things Disney has continued to grow throughout my life. I'm that person that gets teary eyed walking down Main Street U.S.A. and I immediately start planning our next vacation. When I'm not working, I like to spend my time baking, walking my miniature pinscher, Mr. Darcy, and traveling with my family. I can't wait to help you experience the Disney vacation of your dreams!

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Liesl Robinson

Agent

CONNECTICUT | “I want all my senses engaged. Let me absorb the world’s variety and uniqueness.” – Maya Angelou. Since I was a child, I’ve always had a desire to see the world, to take in its beauty and culture, and share those experiences with others. I’ve been fortunate to be able to fulfill some of that desire – I’ve explored much of the United States, from New England down the coast to Disney World in Florida (a fav!), to the California Coast and visits to Mount St. Helen’s in Oregon, and places in between. Crossing the Atlantic Ocean - I’ve researched my families ancestry throughout Ireland, visited London and saw Big Ben and the London Eye, toured Rome and the Southern Italy coastline and lived my dream of going on a safari and cage diving with Great White Sharks in South Africa, all while taking in the beauty and uniqueness this world has to offer. When I’m not planning vacations, I been working as an Event Planner, managing conferences, trade shows and special events for the past 20yrs, making me super detail oriented and organized. I’m very excited to now take my knowledge and experience to help others discover the world’s uniqueness, and help plan their next magical moments – wherever that is!

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Kerri Bauer

Agent

NEW YORK | Hi! I am from originally from Long Island, New York but relocated after college to live and grow my family in Rochester, NY. I am married to my awesome husband CJ and mom to two sassy girls Salice and Kenadie. I am a full-time working woman, still play soccer on the side and I love to go on vacations whenever we get the chance. I have been going to Disney since I was a toddler and still feel the butterflies as we walk through the gates each and every time. We love all things about Disney and are looking forward to our December 2019 vacation! Also, one of my daughters has food allergies so I know the struggle that this entails when planning a vacation especially around dining. I cannot wait to help you plan a magical vacation that will give you and your family memories that will last forever.

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Grace Janssen

Agent

MICHIGAN | Hi! I live on the west coast of Michigan, 15 minutes from beautiful Lake Michigan! I grew up going to Disney, and have wonderful memories of my family’s time there! I’ve also been fortunate enough to see the world through Mission Trips! I have domestic and international travel experience, so no matter where you want to go, I’m ready to help with my first-hand experience! Disney has a special place in my heart, and my passion is helping families make amazing memories in the most Magical Place on Earth, that they will never forget! I look forward to chatting with you and planning the perfect vacation for you and your family!

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Nancy Slowik

Agent

WISCONSIN | Hi! I’m Nancy and I love planning things that make people happy, make them smile and that create amazing memories. I also love all things Disney and vacations. As a travel agent, I get to combine it all to create vacations that leave lasting memories. As a stay-at-home mom to two amazing kids with multiple food allergies and medical needs, I know the stress of planning, well just about anything! But a well-planned trip means less stress, more fun, and lasting memories of all we get to do! As a homeschooler, I also know that sometimes vacations are the perfect opportunity to work in a little educational fun and I have some great tricks on doing that! Details are important to me - whether it’s something simple like finding character experiences that will make your kid's eyes light up or pulling off a surprise fireworks cruise (which I highly recommend!), you can be sure that we will create a magical vacation together!

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Janay Exe

Agent

MINNESOTA | “Travel is the only thing that makes you richer”. I would love to use my gifts and knowledge to help you plan vacations that make you rich with beautiful memories. I love travel and what it has brought to my life. I also love planning seamless vacations. I would be so happy to assist you in planning your next big memory.

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Becca Yinger

Agent

OHIO | I'm Becca and I have the travel bug. My school-aged children have developed a love for Disney from their Momma. We enjoy Disney World and the Disney Cruise Line. We especially look forward to our time on the Mickey Boat and hanging out on Castaway. I need my adult only vacations, too; every adult does. I've been fortunate enough to cruise, go to resorts and all-inclusives, and stay in rental properties throughout my life. I am so excited to be able to provide you and your family the most magical vacation whether that is a trip to ski in the mountains or have dinner with the mouse! I'm a firm believer that everyone needs a little travel in their life. Let's talk!

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Natalie Miller

Agent

ILLINOIS | My love for Disney started as a small child and was reinvigorated when I visited Walt Disney World for the first time at age 14. Since then, I’ve gone back 3 times, including a trip where my now-husband proposed, and a trip for our honeymoon. We are truly a Disney couple, and we are always planning for our next trip to Walt Disney World, and dreaming of traveling to other Disney destinations around the world in the future. Disney makes you feel a kind of magic that you just cannot find anywhere else, and I am passionately excited when someone else asks me to help them plan a trip and feel that for themselves.

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Shawna Valenta

Agent

NEW YORK | I’m a wife, mom of 3...soon to be 4, all under 5...and work part-time as a pharmacist. I love to travel, but it’s probably safe to say that I love the planning and hunt for great deals even more! My husband has his private pilot’s license, but we can only travel so much so it was a no-brainer for me to start helping others plan vacations and create memories they’ll never forget!! My obsessions are cruising and Disney, as they each have different elements my family and I love, but we’ve been many places (before and after kiddos) and I’m always up for the challenge of exploring and researching new places!

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Autumn Ward

Agent

FLORIDA | “Traveling – it leaves you speechless, then turns you into a storyteller.” – Ibn Battuta. My parents instilled a love for traveling and experiencing other cultures from a young age. I have visited more than 40 states and 35 countries on four continents, and sailed on twenty cruises among five cruiselines. I finally decided it was time to share my love of traveling by helping others make memories that will last a lifetime. As a Florida resident and WDW Annual Passholder, we typically alternate between cruising and WDW vacations, and I'm happy to share our stories to help you select the perfect vacation for you and your loved ones. I would love to help turn your dreams into reality. Travel is the only thing you can purchase that will make you richer!

© 2017 by Hiatt Magical Vacations

Florida Seller of Travel ST41778